Winter is coming: 6 real-life strategies you can use when your flight is canceled or delayed

It is starting to look lots like winter throughout america.

Snow and ice are at the moment blanketing a lot of the Midwest and AccuWeather predicts that “a big storm” will evolve later this week, “threatening to convey a large swath of snow, rain and fierce winds from the Plains to the Atlantic Seaboard” simply in time for Christmas.

In consequence, if you happen to’re flying this week, your flight could also be delayed, maybe considerably, and even canceled.

Across the web and on social media, it’s not exhausting to seek out lofty recommendation on how you can take advantage of out of cancellations and prolonged delays — reminiscent of discovering advantageous print loopholes or gaming the system.

The concept of demanding a voucher for the price of your flight or scoring a swanky keep at a close-by lodge on the airline’s expense sounds nice. Nevertheless, that’s not often the truth of what occurs when your flight is disrupted resulting from a winter storm.

Listed here are the real-life methods TPG staffers use to cope with flight hiccups when Mom Nature blows snow and ice their manner.

Utilizing FlightAware to get forward

Whereas there isn’t any technique to predict which flights will probably be canceled or delayed, you possibly can generally get a heads-up earlier than everybody else by monitoring flights on websites like FlightAware.


TPG senior reporter Katie Genter makes use of this technique to remain forward of the sport and doubtlessly beat out different vacationers when rebooking flights.

When a flight turns into delayed (or if a flight needs to be boarding however the plane isn’t on the gate and no delays have been introduced), she’ll examine what FlightAware (or an analogous website) exhibits.

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You’ll be able to click on “see the place my airplane is now” to examine whether or not it’s even inbound but, which can give a greater image of what timeline to anticipate for delays.

Moreover, a flight exhibiting zeroed out (which suggests the airline has stopped promoting tickets) may point out a cancellation, particularly if it’s properly upfront of a flight.

It is not a surefire technique to decide when a flight goes to be canceled — airways cease promoting seats for various causes, together with a sold-out flight. Nevertheless, it’s a device to get extra info.

When you notice a flight goes to be canceled, see if you can also make a same-day change on the app for a brand new flight that works.

It’s also possible to name customer support to double-check that the flight is canceled and see about getting rebooked on the following obtainable flight.

Genter notes that elite standing name strains are nice for the sort of help, so when you’ve got standing with the airline, make sure that to make the most of that perk.

Being among the many first to rebook will provide you with extra choices. As soon as everybody affected begins calling in and rebooking, seats on upcoming obtainable flights will go shortly.

Associated: 5 things to know about airline travel alerts

Get reimbursed for bills

Know your rights and take inventory of your bank card protections. It should require you to learn some advantageous print, however you might be entitled to lodging, credit or expense reimbursement by the airline or out of your bank card (often relying on the size of your delay and the explanation for delay or cancellation).

Many travel credit cards supply trip delay insurance that may prevent cash if you’re caught someplace. It received’t make it easier to keep away from cancellations or delays. Nevertheless, it may assist cowl bills whilst you wait on your flight.

Utilizing the proper bank card to e-book your flight may prevent cash in case of delays and cancellations. WESTEND61/GETTY IMAGES

For instance, when a TPG reporter’s JetBlue flight was delayed for greater than eight hours, she knew that in response to its buyer invoice of rights she was entitled to a $200 credit score (which really greater than coated what she had initially paid).

Moreover, through the use of journey delay safety in your bank card, you may get reimbursed for any bills throughout your delay — reminiscent of an airline lounge day cross or a meal.

What you may get will fluctuate by airline, however understanding the advantageous print will make it easier to profit from unlucky hiccups throughout your travels.

Associated: How to avoid airline change and cancellation fees

Name customer support (or attain out on Twitter)

It additionally by no means hurts to name customer support to see how the airline may also help you — particularly if you happen to maintain elite status with the airline you’re flying.

Though an agent could not be capable of work any miracles to rebook you on a same-day flight to your vacation spot, you possibly can usually get a flight credit score or another comfort for the inconvenience.

TPG contributor Benét Wilson had a direct flight from San Antonio to Baltimore get canceled on her technique to the airport final winter.

She was unable to get a same-day flight out and ended up having to rebook with one other airline. Nevertheless, a name to Southwest did get her a $300 voucher.

“I known as Southwest to verify they didn’t cancel my Saturday return flight. The agent discovered a flight however it was SAT to ATL to MYR to BWI, with a late arrival,” Wilson stated.

“He gave me a $300 LUV voucher for the inconvenience of the canceled flight. I used a journey credit score to e-book the unique flight, and the canceled half has already been redeposited to my account.”

It by no means hurts to name customer support to see how the airline may also help. WESTEND61/GETTY IMAGES

Alternatively, many TPG staffers have discovered success reaching out to an airline on Twitter when customer support strains are busy.

The primary leg of my American Airlines flight from New York Metropolis to Arkansas earlier than Christmas was delayed, inflicting me to overlook my connection.

Reaching out to American Airways on Twitter helped guarantee I used to be rebooked on the earliest doable flight.

Whereas that also required me to spend a long layover in Charlotte, it was higher (and fewer demanding) than speeding to the customer support desk to attempt to rebook upon arrival in Charlotte.

Strategically e-book your layovers

Talking of that lengthy layover in Charlotte, it’s a superb instance of why I all the time attempt to e-book layovers in cities the place I’ve family and friends. In fact, this isn’t all the time doable, however some planning (and a willingness to have a barely longer layover) may prevent a headache (and some huge cash) later.

As a result of I had strategically picked Charlotte (as a substitute of Washington, D.C.) for my layover on my manner dwelling, I used to be in a position to name a good friend who lived within the space to choose me up from the airport when my one-hour layover changed into an nearly 9-hour stint in Charlotte resulting from that unique delay.

As a substitute of spending all day within the airport, I used to be in a position to spend time with a good friend, get some non-airport meals and take a nap on her sofa.

Present up early for standby flights

Should you get a heads-up that your flight is canceled or delayed upfront, attending to the airport early may rating you a same-day standby flight that will get you to your vacation spot early.

TPG engineering supervisor Steve Romain was in a position to keep away from an in a single day keep by using this technique.

A hiccup along with his flight from Austin to New York City would have prompted him to overlook a connection in Dallas.

“Since I used to be A-Listing, I confirmed up on the ATX airport a bit earlier and did a free same-day standby onto an earlier flight that related into a unique metropolis, and A-Listing bumped me to the highest of the standby checklist.”

Be aware that getting on the standby checklist isn’t a foolproof methodology, particularly if the sooner flight is nearly full.

Having elite standing (Romain has A-List with Southwest, for instance) can definitely assist because you’ll have precedence over non-elite members. Additionally, some airways cost a charge for non-elite members to be placed on the standby checklist for an earlier flight.

Associated: Delta’s now allowing non-elites to stand by for an earlier flight for free

Fly into a unique airport

Should you’re actually itching to get dwelling, you too can try to rebook a flight to a different airport earlier than utilizing one other methodology to get dwelling.

That is TPG senior travel editor Melanie Lieberman’s high technique when coping with flight delays or cancellations that may require her to attend a day or extra to get again dwelling.

For instance, in case your flight from L.A. to New York Metropolis is canceled with no same-day rebooking choices to fly into New York you might examine to see if you may get on a flight to Philadelphia. From there, you possibly can book a train to get the remainder of the way in which again to New York.

Should you don’t dwell in an space with easy accessibility to coach routes or buses, you too can attempt to do a one-way automotive rental to get from an alternate airport again dwelling.

This methodology might not be for everybody — particularly if you’ll be able to get booked on a same-day flight or if you happen to don’t thoughts staying the night time in a lodge. Nevertheless, it’s an choice for individuals who have to get dwelling as shortly as doable.

Backside line: Know your rights

Sadly, occasional cancellations and delays are a actuality of flying — particularly proper now. They aren’t all the time avoidable, however there are methods you possibly can mitigate the fallout.

This definitely isn’t an exhaustive checklist of the whole lot you are able to do, however these are the methods TPG staffers use commonly to pivot once we are confronted with pesky cancellations and lengthy flight delays.

On the finish of the day, one of the best factor you are able to do is know your rights and really feel empowered to ask an airline (politely) for help.

Whether or not it’s getting you rebooked on the very best flight, setting you up with lodging, providing you with a flight credit score or including miles to your loyalty account as a comfort, it by no means hurts to see what an airline can do for you within the case of a cancellation or delay.

Extra reporting by Melissa Klurman.

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